Terms & Conditions
Booking Agreement:
The customized vacation package booked by the customer undergoes thorough discussion between IPYTravel’s travel planner and the customer to ensure mutual agreement on all details before finalization. By making a deposit, the customer acknowledges and agrees to all arrangements made by IPYTravel, including itinerary planning, hotel accommodation, transportation, airline selection (if included), admission to sightseeing places, and activity coordination.
Responsibility and Liability:
IPYTravel serves as a travel platform providing comprehensive planning services. While we strive to ensure a seamless travel experience, IPYTravel is not liable for any circumstances that may occur during the trip, including but not limited to accidents, injuries, or losses. Customers are advised to obtain comprehensive travel insurance to mitigate risks associated with travel.
Changes and Modifications:
IPYTravel reserves the right to make necessary changes to the package if required, with the final decision resting with the customer. While we strive to adhere to the agreed-upon itinerary, unforeseen circumstances may necessitate adjustments, and IPYTravel will work closely with the customer to make suitable arrangements.
Cancellation Policies:
Once a deposit or total payment has been made, cancellations will only be accepted in writing. The following scale of cancellation fees will be applied:
Upon provision of a customized itinerary, a service fee will be applied before any refundable amoutn is processed in the event of cancellation.
- For package totaling from $500 to $1099, a $300 service fee will apply.
- For package totaling from $1100 to $2500, a $500 service fee will apply.
- For package totaling $2501 and above, an $800 service fee will apply.
- Over 60 days prior to departure: $300 service fee per person.
- 45-59 days prior to departure: $500 service fee per person.
- 31-44 days prior to departure: 50% of the total price.
- 8-30 days prior to departure: 75% of the total price.
- Any cancellations within 7 days prior to departure: Non-refundable.
For domestic flight bookings included in the customized vacation package, cancellations are not permitted, and tickets are nonrefundable. The total price of the ticket will be deducted before any refundable amount. Hotel rooms with nonrefundable policies also cannot be canceled. The total price will be deducted before any refundable amounts. If canceling an international air ticket that is not included in the customized vacation package, IPYTravel is not liable for any cancellation policies. However, we will provide information on how to change or cancel the flight, as each airline has its own policies in place.
Passports & Visas:
Customers are responsible for obtaining all necessary visas and ensuring passport validity for at least 6 months beyond the conclusion of their trip. Failure to meet these requirements may result in denied boarding. IPYTravel is not liable for any travel documentation.
Reservation & Payment:
A 50% deposit per person is required to reserve the customized vacation package. The balance is due 60 days prior to departure. IPYTravel reserves the right to cancel the reservation if payments are not received within the specified periods, with no refund.
Insurance:
We strongly recommend purchasing the All-Inclusive Insurance Protection Plan. For detailed information regarding travel insurance, please contact info@ipytravel.com.
Acceptance of Terms:
By making a deposit with IPYTravel, you confirm that you have read, understood, and agreed to all the above conditions and limitations of responsibility. These terms and conditions constitute a binding agreement between the customer and IPYTravel.